TSI Governance Model

The TSI Governance Model is designed to ensure transparency, neutrality, and effective coordination across tourism ecosystems at the provincial level.

Rather than acting as a regulatory authority or a commercial operator, TSI functions as a coordination and support mechanism, aligning stakeholders, programs, and data within a shared governance framework.

Governance Principles

TSI governance is guided by five core principles:

1. Public Interest First
All activities prioritize sustainable tourism development, community benefits, and long-term destination resilience.

2. Clear Role Separation
Policy-making, implementation, and technology provision remain clearly separated to avoid conflicts of interest.

3. Transparency and Accountability
Programs, processes, and outcomes are monitored and reported through measurable indicators.

4. Data-Informed Decision-Making
Governance decisions are supported by real operational data rather than assumptions or ad-hoc reporting.

5. Ecosystem Collaboration
Value is created through coordination among stakeholders, not through centralized control.

Governance Structure
1. Steering Committee - The Steering Committee provides strategic direction and oversight.

Typical composition:

• Provincial tourism authorities
• Relevant government departments
• Representatives from tourism associations
• Independent advisors (as needed)

Key responsibilities:

• Approving strategic priorities and annual plans
• Ensuring alignment with provincial tourism strategies
• Overseeing accountability and performance outcomes

2. TSI Coordination Unit

The TSI Coordination Unit acts as the operational backbone of the governance model.

Key functions:

• Program design and coordination
• Stakeholder engagement and facilitation
• Monitoring, evaluation, and reporting
• Acting as the technical secretariat for TSI initiatives

The Coordination Unit does not replace existing institutions; it strengthens coordination across them.

3. Expert & Advisory Network

TSI is supported by an Expert and Advisory Network, which may include:

• Tourism development specialists
• Digital transformation experts
• Sustainability and community development advisors
• Policy and data analysts

This network provides independent expertise to support evidence-based decision-making.

4. Digital Platform & Data Layer

Digital platforms integrated into the TSI ecosystem provide the operational and data foundation.

Key characteristics:

• Platforms remain operational tools, not governance bodies
• Data ownership and access follow defined protocols
• Sensitive information is protected under applicable regulations

The digital layer enables transparency, monitoring, and performance analysis without centralizing control.

Roles and Responsibilities

Decision-Making Process

• Strategic decisions are guided by the Steering Committee
• Program-level decisions are coordinated by the TSI Coordination Unit
• Operational decisions remain with participating organizations
• Data and performance insights inform continuous improvement

This structure ensures shared ownership without centralized control.

Accountability and Reporting

TSI governance includes:

• Defined performance indicators for programs
• Periodic monitoring and evaluation
• Transparent reporting to provincial authorities and partners
• Feedback mechanisms for stakeholders

Why This Governance Model Matters

The TSI Governance Model enables provinces to:

• Coordinate complex tourism ecosystems effectively
• Scale pilot initiatives into long-term programs
• Engage international partners with confidence
• Balance innovation with public accountability

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The TSI Governance Model is designed not to govern tourism actors,
but to enable them to work together within a clear, trusted framework.